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We are still here, working for you.
Posted by Darren Beetlestone on 22/05/2020 14:54 pm

Everyone at ETAC solutions are currently working from home.
This allows us to continue to provide help and support to everyone.
Should you need to contact us, please continue to use :
Log a Support call : support@etacsolutions.co.uk or support.etacsolutions.co.uk
Telephone : 01952 897010 or our direct dial numbers


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New Helpdesk Options
Posted by Darren Beetlestone on 05/06/2019 12:24 pm

Our helpdesk system has been updated to include more options to allow for calls to be categorised, managed and prioritised in a more efficient manner.
These changes include

  1. New Ticket types
    1. SYSTEM DOWN. If this applies to you, please also set the Priority asĀ URGENT.
    2. Information Only. If no action is required by us
    3. Site Visit
    4. Training
    5. Purchase. If you need to

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